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 ANALISIS  DAN RANCANGAN MANAJEMEN PROSES BISNIS UNTUK LAYANAN PELANGGAN DI PT. PGAS TELEKOMUNIKASI NUSANTARA.
<strong>Journal of Information System, Informatics and Computing</strong>, [S.l.], v. 5, n. 1, p. 48-68, june 2021.
ISSN 2597-3673.
Available at: &lt;<a href="https://journal.stmikjayakarta.ac.id/index.php/jisicom/article/view/381" target="_new">https://journal.stmikjayakarta.ac.id/index.php/jisicom/article/view/381</a>&gt;. Date accessed: 30 july 2025.
doi: <a href="https://doi.org/10.52362/jisicom.v5i1.381">https://doi.org/10.52362/jisicom.v5i1.381</a>.