THE IMPORTANCE OF THE IMPLEMENTATION OF MANAGEMENT INFORMATION SYSTEMS IN THE BUSINESS SECTOR
Abstract
In the rapidly growing digital era, the implementation of Management Information Systems (SIM) is a crucial factor in increasing business efficiency and competitiveness. This study aims to analyze the importance of SIM implementation in the business sector and its impact on operational effectiveness and strategic decision-making. The research method used is a quantitative approach with a survey of various companies that have adopted driver's licenses. The results show that the implementation of SIM contributes significantly to improving operational efficiency, accelerating the decision-making process, and increasing customer satisfaction through more systematic data management. In addition, the study identified key challenges in SIM implementation, such as the cost of initial investment and resistance to change within the organization. Thus, a deeper understanding of the benefits and challenges of SIM implementation can assist companies in designing more effective strategies to optimize their business performance.
Downloads
Download data is not yet available.
References
Arling, J. H. (2024). Development of the system tests for the ATLAS Inner Tracker strip detector. Nuclear Instruments and Methods in Physics Research, Section A: Accelerators, Spectrometers, Detectors and Associated Equipment, 1064(February), 0–4. https://doi.org/10.1016/j.nima.2024.169427
[2] Asemi, A., Safari, A., & Asemi Zavareh, A. (2011). The Role of Management Information System (MIS) and Decision Support System (DSS) for Manager's Decision Making Process. International Journal of Biometrics, 6(7). https://doi.org/10.5539/IJBM.V6N7P164
[3] Azhar Mohamad, M., Farik Mat Yatin, S., Izzat Adha Zahir, M., & Hisham Shah Syed Hilmi, S. (2022). Information Management Strategy Implementation in Organizations. Journal of Information and Knowledge Management (JIKM), 1, 362–370.
[4] Chen, H., Chiang, R. H. L., & Storey, V. C. (2012). Business intelligence and analytics: From big data to big impact. MIS Quarterly: Management Information Systems, 36(4), 1165–1188. https://doi.org/10.2307/41703503
[5] Dantes, G., & Hasibuan, Z. (2010). The Impact of Enterprise Resource Planning (ERP) System Implementation on Organization: Case Study ERP Implementation in Indonesia. IBIMA Business Review Journal, 2011, 1–10. https://doi.org/10.5171/2011.210664
[6] Darmastuti, I., & Radita, S. S. (2024). The Role of Knowledge Management on Employee Performance. IRJEMS International Research Journal of Economics and Management Studies , Volume 3(Issue 5), 323–328.
[7] Esmeray, A. (2016). The impact of accounting information systems on firm performance: Empirical evidence in Turkish small and medium sized enterprises. International Review of Management and Marketing, 6(2), 233–236.
[8] Febrianto, T., Soediantono, D., Staff, S., Tni, K., & Laut, A. (2022). Enterprise Resource Planning (ERP) and Implementation Suggestion to the Defense Industry: A Literature Review. Journal of Industrial Engineering & Management Research, 3(3), 2722–8878. http://www.jiemar.org
[9] Gil-Gomez, H., Guerola-Navarro, V., Oltra-Badenes, R., & Lozano-Quilis, J. A. (2020). Customer relationship management: digital transformation and sustainable business model innovation. Economic Research-Ekonomska Istrazivanja , 33(1), 2733–2750. https://doi.org/10.1080/1331677X.2019.1676283
[10] M.O. Gbededo, T.O. Salaam, & R.O. Olorunnimbe. (2024). The Impact of Third Party Logistics Activities on Supply Chain Performance in Flour Mills of Nigeria PLC, Lagos. American Journal of Supply Chain Management, 9(3), 1–15. https://doi.org/10.47672/ajscm.2312
[11] Marsudi, A. S., & Pambudi, R. (2021). The Effect of Enterprise Resource Planning (ERP) on Performance with Information Technology Capability as Moderating Variable. Journal of Economics, Business, & Accountancy Ventura, 24(1), 1–11. https://doi.org/10.14414/jebav.v24i1.2066
[12] Naerul, E., & Kiky, A. (2021). The Role of Information and Communication Technology in business. International Journal Administration Business & Organization, 8–15.
[13] Neto, V. V. G., Lebtag, B. G. A., Teixeira, P. G., Batista, P., Lopes, V. C., El-Hachem, J., Buisson, J., Oquendo, F., Fernandes, J., Ferreira, F., Santos, R. P. dos, Viana, D., Cavalcante, E., Kassab, M., Mohsin, A., Oliveira, R., Neves, V., Cagnin, M. I., & Nakagawa, E. Y. (2021). Expanding Frontiers: Settling an Understanding of Systems-of-Information Systems. http://arxiv.org/abs/2103.14100
[14] Nowduri, S. (2011). Management information systems and business decision making: review, analysis, and recommendations. Journal of Management and Marketing Research, 1–8.
[15] Reepu. (2020). Employee satisfaction and HR practice. International Journal of Management, 11(5), 950–963. https://doi.org/10.34218/IJM.11.5.2020.087
[16] Suwanda, S. (2023). Implementation of Supply Chain Management To Reduce Production Costs. Journal of Economics, 12(04), 2585–2590. https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/view/3874%0Ahttps://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/download/3874/3050
[17] Tan, L. (2019). The Roles of Information Technology in Customer Relationship Performance, Employee User Satisfaction, Service Quality and Customer Satisfaction. Iowa State University. https://dr.lib.iastate.edu/handle/20.500.12876/16802
[18] Taufiq Hidayah, Supiah Ningsih, & Durahman Marpaung. (2022). Implementation of Decision-Making Theory in Increasing Employee Professionalism. International Journal of Economics (IJEC), 1(2), 348–356. https://doi.org/10.55299/ijec.v1i2.380
[19] Webler, F., & Andersen, M. (2022). Measurement in the Age of Information. Information (Switzerland), 13(3). https://doi.org/10.3390/info13030111
[20] Zur Muehlen, M., & Su, J. (2011). Lecture Notes in Business Information Processing: Preface. Lecture Notes in Business Information Processing, 66 LNBIP (September 2010). https://doi.org/10.1007/978-3-642-20511-8
[2] Asemi, A., Safari, A., & Asemi Zavareh, A. (2011). The Role of Management Information System (MIS) and Decision Support System (DSS) for Manager's Decision Making Process. International Journal of Biometrics, 6(7). https://doi.org/10.5539/IJBM.V6N7P164
[3] Azhar Mohamad, M., Farik Mat Yatin, S., Izzat Adha Zahir, M., & Hisham Shah Syed Hilmi, S. (2022). Information Management Strategy Implementation in Organizations. Journal of Information and Knowledge Management (JIKM), 1, 362–370.
[4] Chen, H., Chiang, R. H. L., & Storey, V. C. (2012). Business intelligence and analytics: From big data to big impact. MIS Quarterly: Management Information Systems, 36(4), 1165–1188. https://doi.org/10.2307/41703503
[5] Dantes, G., & Hasibuan, Z. (2010). The Impact of Enterprise Resource Planning (ERP) System Implementation on Organization: Case Study ERP Implementation in Indonesia. IBIMA Business Review Journal, 2011, 1–10. https://doi.org/10.5171/2011.210664
[6] Darmastuti, I., & Radita, S. S. (2024). The Role of Knowledge Management on Employee Performance. IRJEMS International Research Journal of Economics and Management Studies , Volume 3(Issue 5), 323–328.
[7] Esmeray, A. (2016). The impact of accounting information systems on firm performance: Empirical evidence in Turkish small and medium sized enterprises. International Review of Management and Marketing, 6(2), 233–236.
[8] Febrianto, T., Soediantono, D., Staff, S., Tni, K., & Laut, A. (2022). Enterprise Resource Planning (ERP) and Implementation Suggestion to the Defense Industry: A Literature Review. Journal of Industrial Engineering & Management Research, 3(3), 2722–8878. http://www.jiemar.org
[9] Gil-Gomez, H., Guerola-Navarro, V., Oltra-Badenes, R., & Lozano-Quilis, J. A. (2020). Customer relationship management: digital transformation and sustainable business model innovation. Economic Research-Ekonomska Istrazivanja , 33(1), 2733–2750. https://doi.org/10.1080/1331677X.2019.1676283
[10] M.O. Gbededo, T.O. Salaam, & R.O. Olorunnimbe. (2024). The Impact of Third Party Logistics Activities on Supply Chain Performance in Flour Mills of Nigeria PLC, Lagos. American Journal of Supply Chain Management, 9(3), 1–15. https://doi.org/10.47672/ajscm.2312
[11] Marsudi, A. S., & Pambudi, R. (2021). The Effect of Enterprise Resource Planning (ERP) on Performance with Information Technology Capability as Moderating Variable. Journal of Economics, Business, & Accountancy Ventura, 24(1), 1–11. https://doi.org/10.14414/jebav.v24i1.2066
[12] Naerul, E., & Kiky, A. (2021). The Role of Information and Communication Technology in business. International Journal Administration Business & Organization, 8–15.
[13] Neto, V. V. G., Lebtag, B. G. A., Teixeira, P. G., Batista, P., Lopes, V. C., El-Hachem, J., Buisson, J., Oquendo, F., Fernandes, J., Ferreira, F., Santos, R. P. dos, Viana, D., Cavalcante, E., Kassab, M., Mohsin, A., Oliveira, R., Neves, V., Cagnin, M. I., & Nakagawa, E. Y. (2021). Expanding Frontiers: Settling an Understanding of Systems-of-Information Systems. http://arxiv.org/abs/2103.14100
[14] Nowduri, S. (2011). Management information systems and business decision making: review, analysis, and recommendations. Journal of Management and Marketing Research, 1–8.
[15] Reepu. (2020). Employee satisfaction and HR practice. International Journal of Management, 11(5), 950–963. https://doi.org/10.34218/IJM.11.5.2020.087
[16] Suwanda, S. (2023). Implementation of Supply Chain Management To Reduce Production Costs. Journal of Economics, 12(04), 2585–2590. https://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/view/3874%0Ahttps://ejournal.seaninstitute.or.id/index.php/Ekonomi/article/download/3874/3050
[17] Tan, L. (2019). The Roles of Information Technology in Customer Relationship Performance, Employee User Satisfaction, Service Quality and Customer Satisfaction. Iowa State University. https://dr.lib.iastate.edu/handle/20.500.12876/16802
[18] Taufiq Hidayah, Supiah Ningsih, & Durahman Marpaung. (2022). Implementation of Decision-Making Theory in Increasing Employee Professionalism. International Journal of Economics (IJEC), 1(2), 348–356. https://doi.org/10.55299/ijec.v1i2.380
[19] Webler, F., & Andersen, M. (2022). Measurement in the Age of Information. Information (Switzerland), 13(3). https://doi.org/10.3390/info13030111
[20] Zur Muehlen, M., & Su, J. (2011). Lecture Notes in Business Information Processing: Preface. Lecture Notes in Business Information Processing, 66 LNBIP (September 2010). https://doi.org/10.1007/978-3-642-20511-8
Published
2025-05-08
How to Cite
RAHMAH, Himah Naely et al.
THE IMPORTANCE OF THE IMPLEMENTATION OF MANAGEMENT INFORMATION SYSTEMS IN THE BUSINESS SECTOR.
Journal of Information System, Applied, Management, Accounting and Research, [S.l.], v. 9, n. 2, p. 702-710, may 2025.
ISSN 2598-8719.
Available at: <https://journal.stmikjayakarta.ac.id/index.php/jisamar/article/view/1825>. Date accessed: 18 may 2025.
doi: https://doi.org/10.52362/jisamar.v9i2.1825.
Section
Articles
This work is licensed under a Creative Commons Attribution 4.0 International License.
_uk501.png)
.2022-2026_uk200_pxl_.jpg)
.png)
3.png)
