Lelu, Maria, Yasin, Verdi, Ichwan, Hidayatul, Johan, Johan, Kurniawan, Erwah, Watupongoh, Okleifny, AND Defisa, Tomi. " ANALISIS PENGALAMAN PELANGGAN DALAM RESERVASI SALON KECANTIKAN MELALUI WHATSAPP BUSINESS PADA LIA SALON JAKARTA PUSAT" Journal of Information System, Applied, Management, Accounting and Research [Online], Volume 10 Number 3 (16 August 2026)