Sapriyanti, Sapriyanti, AND 		Rianto, Yan.
" KOMPARASI METODE CLUSTERING K-MEANS DAN SINGLE LINKAGE UNTUK PENENTUAN KELOMPOK AGENT PADA CALL CENTER" <em>Journal of Information System, Applied, Management, Accounting and Research</em> [Online], Volume 4 Number 3 (14 August 2020)