NOVITA EKA PUTRI, Yosephine; 						ADRIAN, Adrian; 						MARPAUNG, Oktavia.
The Effect of Call Center Service Quality On Outpatient Satisfaction Level At St. Carolus Hospital Jakarta.
<strong>International Journal of Informatics, Economics, Management and Science</strong>, [S.l.], v. 2, n. 2, p. 72-85, july 2023.
ISSN 2809-8471.
Available at: &lt;<a href="https://journal.stmikjayakarta.ac.id/index.php/ijiems/article/view/1152" target="_new">https://journal.stmikjayakarta.ac.id/index.php/ijiems/article/view/1152</a>&gt;. Date accessed: 06 july 2025.
doi: <a href="https://doi.org/10.52362/ijiems.v2i2.1152">https://doi.org/10.52362/ijiems.v2i2.1152</a>.